Returns & Exchanges

At FIG, we want you to be completely satisfied with your high-performance electronics. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return window for all original condition gear.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the device for quality assurance, we will process your refund to your original payment method within 5-7 business days.